Our Service Areas

Compassionate Support Across Borders

Proudly supporting individuals across North America and select European countries through personalized online grief recovery and life coaching services.

What Is Grief?

What Is Grief?

Grief is a natural response to loss. It can follow a death, divorce, miscarriage, change in health, loss of trust, an unmet hope, or any relationship that feels unfinished.


Grief may leave you feeling sad, angry, numb, distracted, or stuck. Your experience is personal, and there is no single right way to grieve.


With practical tools, compassionate guidance, and confidential support, you can begin to process what happened and move forward one step at a time, without forgetting what mattered.

A cracked red heart pierced with nails and a note saying "IT HURTS!"

You Do Not Have to Carry This Alone

Grief can change how you see yourself, your relationships, and the future. It may make it difficult to trust, connect with others, or know what to do next.


A free, confidential 45-minute consultation gives you space to ask questions, talk about what you are facing, and learn how personalized online coaching may support you.


Online consultations and support are available to clients throughout North America.

Grief Has No Fixed Stages

Grief Has No Fixed Stages

Grief does not follow a set order or timeline. The five stages often associated with grief were developed in the context of terminal illness and were not intended to describe every person’s experience of loss.


Your grief is unique. Healing is not about rushing, forgetting, or “getting over it.” It is about finding healthy ways to process what happened and move forward with greater peace and clarity.

Woman consoles her friend sitting by a tree.

What Can Grief Look Like?

Grief can affect your emotions, thoughts, body, routines, and relationships.

  • Sadness, anger, guilt, fear, or emotional numbness
  • Trouble sleeping or changes in appetite
  • Difficulty concentrating or remembering things
  • Feeling isolated or disconnected from others
  • Crying often, rarely, or not at all
  • Struggling with daily routines or decisions
  • Feeling uncertain about the future

There is no single way that grief should look. However it appears in your life, compassionate support can help you understand what you are experiencing and take meaningful steps forward.

Smiling woman with short, reddish-brown hair and glasses.

How to Support Someone Who Is Grieving

You do not need to have the perfect words. A calm, caring presence can be one of the most helpful things you offer.

  • Listen without trying to fix or explain their feelings.
  • Ask how they are doing today, rather than assuming how they feel.
  • Offer specific help, such as preparing a meal, running an errand, or helping with an appointment.
  • Remember important dates, holidays, and anniversaries.
  • Speak their loved one’s name and invite them to share memories.
  • Respect their need to cry, laugh, talk, or remain quiet.
  • Continue checking in after the first few weeks.

Small, steady acts of care often matter more than finding the perfect thing to say.

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A Heart That Listens

One of the greatest gifts you can offer someone who is grieving is the opportunity to talk about the person, relationship, or experience they have lost.


Ask gently, listen fully, and allow them to lead the conversation.

What Not to Say to Someone Who Is Grieving

What Not to Say to Someone Who Is Grieving

Even well-meant phrases can make someone feel dismissed or pressured. Try to avoid statements such as:

  • “Get over it.”
  • “Be strong.”
  • “Everything happens for a reason.”
  • “It could be worse.”
  • “At least they lived a good life.”
  • “They are in a better place.”
  • “You need to move on.”
  • “You should be grateful for what you still have.”

Instead, try saying:

  • “I am so sorry.”
  • “I am here with you.”
  • “Would you like to tell me about them?”
  • “What would feel most helpful today?”
Do Not Compare Their Grief

Do Not Compare Their Grief

Every loss and every relationship is different. Comparing one person’s grief with another person’s experience can unintentionally minimise what they are feeling.


Listen without judging, correcting, or telling them how they should feel. Allow their experience to be their own.

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CLIENT EXPERIENCES

Stories of Healing

Read what clients have shared about their experience receiving compassionate grief recovery support.

EL

After my Dad passed away I was feeling very lost and I didn't know where to turn. One day I went online to research grief therapy, and that's when I stumbled upon Barb's website. Initially, I didn't know what exactly I was searching for...I just knew I needed help. I truly feel as though God placed Barb in front of me because I was so lost. We had an initial consultation and I knew then that she was who I wanted to work with. Over the course of several months, Barb helped me to untangle years of trauma and grief that ultimately became too much to bear once my father passed away. I am so grateful for her compassionate and caring nature. She is knowledgeable about the intricacies of human relationships and how certain dynamics can keep holding us back in our lives. With Barb's empathetic and informed counsel, I was able to let go of many hardships that had been holding me prisoner for many years. I feel as though she helped lead me out of the darkness and now I am finally back in the light once more. I encourage anyone seeking wise, caring and compassionate counsel to meet with Barb. Anyone would be lucky to have her walking beside them on their life's journey.

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COMPASSIONATE ONLINE SUPPORT

Ready to Take the Next Step?

You do not have to navigate grief alone. Book a free, confidential 45-minute consultation to ask questions, learn about the Grief Recovery Method®, and decide whether this support is right for you.


Online consultations and support are available to clients residing throughout North America.

Free, Confidential 45-Minute Consultation

Tell Me How I Can Support You

Please complete this short form to request a free consultation with Chaplain Barbel Wray. Your responses will help her understand your needs and explore how she may support you. Online consultations are available to clients across North America and select European countries. Appointments are generally scheduled between 11:00 AM and 7:00 PM Pacific Time (PT), subject to availability.

Full Name

Email Address

How would you prefer to be contacted?

Where are you currently located?

Province or State

Time Zone

What time of day generally works best for you? (Pacific Time)

Which service are you interested in?

What brings you here today?

What would you most like help with?

When would you ideally like to begin?

If the consultation feels like a good fit, are you interested in continuing with paid one-on-one support?

Would you be able to participate in regular online sessions and complete personal reflection activities between sessions?

What days generally work best for you?

Cancellation & Rescheduling

We understand that plans can change. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice whenever possible.


Cancellations made with less than 24 hours’ notice may affect someone else who is waiting for an available appointment time. A fee may apply for missed appointments or no-shows.

Appointments may be rescheduled with at least 24 hours’ notice.

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Support the Ministry

Your support can help extend care, comfort, and meaningful guidance to others.

Whether you would like to sponsor someone who may benefit from Barbel's services or contribute to the ongoing work of Hope Renewed Online, your generosity helps make this support possible.


To learn more about supporting this work or arranging a contribution, please contact walkingbyfaith@shaw.ca